Human Interest

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Colombia Graduates 13k IT Professionals Annually—What That Means for Global Outsourcers
Colombia is making a name for itself in the global outsourcing space, not just for its call centers but also for its growing pool of tech talent. With around 13,000 IT professionals graduating each ...
Automation Hits Colombia: AI & RPA Now Core to Local BPO Strategy
The rise of automation is reshaping global outsourcing strategies, and Colombia is moving quickly to adapt. With a strong BPO sector and growing tech talent, the country is integrating robotic process automation (RPA) to ...
Cut the Distance, Keep the Quality: Nearshore Staffing Explained
Businesses no longer have to choose between quality and cost. Nearshore staffing offers a practical way to grow your team without stretching your budget or compromising work standards. With teams located in nearby countries, ...

29August 2025

Managing AI Anxiety: How Upskilling Can Help You Future-Proof Your BPO Career

Hannah Krisha Tongco2025-08-28T17:43:51+08:00Human Interest|

Widespread conversations about AI in BPO industry have sparked a wave of anxiety among employees, with many worrying that ...

11July 2025

Surviving Layoffs in Logistics and E-Commerce: The Outsourcing Advantage

Ann Gelli Tolentino2025-07-11T17:49:55+08:00Human Interest|

Layoffs are difficult, but many logistics and e-commerce companies are now facing this reality due to changing market conditions ...

11July 2025

Outsourcing for the 4-Day Workweek: How Strategic Partnerships Make Flex Schedules Possible

Chona Sunico2025-07-11T17:38:30+08:00Human Interest|

The 4-day workweek is no longer a radical idea—it’s becoming a competitive advantage. From global pilot programs to small ...