Human Interest

Amid Ongoing Tech Layoffs in 2025, Outsourcing Emerges as One of the Top Startup Growth Strategies
The tech industry still faces a wave of layoffs, but innovative startups are responding differently. While tech giants continue to downsize and restructure, a new wave of startup founders is rethinking how to build ...
Handling Peak Season Customer Service: Why Retailers Turn to Outsourced Teams for Holiday Readiness
When the holidays roll in, so do the shoppers—and they come fast. Black Friday deals spark midnight madness, Cyber Monday triggers server crashes, and December becomes a blur of gifts, returns, and urgent deliveries. ...
AI Scribes vs. Outsourced Medical Transcriptionists: Importance of Blending Automation and Human Connection

27March 2025

Staying Connected: Combating Isolation in a Virtual Work Environment

Remote work offers flexibility and convenience, but it also brings an unexpected challenge: loneliness. Many employees find themselves feeling ...

21March 2025

Ever wondered what keeps Filipino call center agents motivated and focused during long shifts? It’s not just coffee—it’s the ...

20March 2025

Transgender inclusion isn’t just about checking a box on a diversity checklist—it’s about building a workplace where every single ...