Human Interest Archives

Why Do Companies Outsource? Unpacking the Real Reasons Behind Smart Global Partnerships
The word “outsourcing” often sparks debate, depending on who’s in the room. But for today’s smartest companies, it’s no longer just about trimming costs. It's about unlocking long-term value. From agile startups to global ...
The Hidden Advantages: Beyond Developers, Why Colombia Is a Nearshoring Powerhouse
Colombia is often seen as a rising star in nearshoring—but there’s more to the story than code. While many associate the country with outsourced IT services, today’s most forward-thinking businesses are discovering that Colombia’s ...
Step-by-Step: Setting Up a Bilingual Phone Answering Service for Beginners
Small businesses are working with customers from many language backgrounds. For many, English and Spanish are the top languages used. A bilingual phone answering service for beginners helps businesses manage customer calls professionally while ...