Industry Knowledge

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

From Drafting to Discovery: The Value of a Colombian Remote Legal Assistant
The demand for affordable yet high-quality legal support is rising fast in today’s globalized business environment. Companies of all sizes, from lean startups to growing midmarket firms, face mounting legal needs, from routine contracts ...
Outsource Market Research Services for B2B and B2C Markets
Businesses face constant changes in customer needs, competition, and industry trends. Whether in the B2B or B2C sectors, the ability to make decisions based on accurate data can mean the difference between growth and ...
A Guide to Outsourcing Best Practice Guidelines for Success
Businesses across industries are turning to outsourcing to strengthen operations, reduce costs, and scale more effectively. Yet, outsourcing success does not happen by chance. It requires planning, careful execution, and following structured steps. Without ...

15July 2025

Inside Colombia’s 2025 Labor Reform and What It Means for US Businesses

SuperStaff Editorial Board2025-07-15T20:37:30+08:00Industry Knowledge, Nearshoring|

Colombia’s workforce is changing—and so are the rules. With the enactment of the reforma laboral Colombia 2025, the country ...

15July 2025

Industry-Specific Call Center Outsourcing Solutions: What Works Best for Retail, Healthcare, and Tech

Lorenzo Ruiz Castro2025-07-15T13:13:56+08:00Industry Knowledge|

Not all call center outsourcing solutions are created equal—and that’s exactly why industry-specific support matters more than ever. Whether ...

8July 2025

Better Benefits, Better Care: How Call Centers Support Medicaid Pharmacy Services

Lorenzo Ruiz Castro2025-07-17T15:04:41+08:00Industry Knowledge|

Medicaid pharmacy programs continue to grow, with rising enrollment and shifting policies adding complexity. Members need clear, timely answers ...

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