Industry Knowledge

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Beyond the Help Desk: What Modern Businesses Need From Remote IT Support Providers
It’s no longer enough to have someone on standby to fix a broken server or reset a forgotten password. Today’s business environment moves too fast, demands too much, and leaves too little room for ...
LATAM Nearshore Explained: Regions, Talent, and Key Advantages
Outsourcing is not new, but the shift toward nearshore teams in Latin America is gaining momentum. More companies are turning to LATAM nearshore options to save on costs, improve collaboration, and stay close to ...
Beginner’s Guide to Nearshore Outsourcing for Business Expansion
Expanding a business means finding ways to stay efficient without adding too much pressure on internal teams. One solution that more companies are exploring is nearshore outsourcing. It gives businesses access to skilled workers ...

16July 2025

Healthcare BPO Support Services for Telehealth: A New Backbone for Remote Care

Jaymee Cichon2025-07-16T18:08:15+08:00Industry Knowledge|

Telehealth is no longer an alternative—it’s an essential part of modern healthcare. What began as a temporary solution during ...

15July 2025

Wage Shock in L.A.: Why Hospitality Outsourcing Is Back on the Table for Businesses

Ann Gelli Tolentino2025-07-31T11:01:52+08:00Industry Knowledge|

Los Angeles’ hospitality sector just got hit with a wage wave—and business leaders are scrambling for answers. With the ...

15July 2025

Inside Colombia’s 2025 Labor Reform and What It Means for US Businesses

SuperStaff Editorial Board2025-07-15T20:37:30+08:00Industry Knowledge, Nearshoring|

Colombia’s workforce is changing—and so are the rules. With the enactment of the reforma laboral Colombia 2025, the country ...

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