Industry Insights

Amid Ongoing Tech Layoffs in 2025, Outsourcing Emerges as One of the Top Startup Growth Strategies
The tech industry still faces a wave of layoffs, but innovative startups are responding differently. While tech giants continue to downsize and restructure, a new wave of startup founders is rethinking how to build ...
Handling Peak Season Customer Service: Why Retailers Turn to Outsourced Teams for Holiday Readiness
When the holidays roll in, so do the shoppers—and they come fast. Black Friday deals spark midnight madness, Cyber Monday triggers server crashes, and December becomes a blur of gifts, returns, and urgent deliveries. ...
AI Scribes vs. Outsourced Medical Transcriptionists: Importance of Blending Automation and Human Connection

13March 2025

How Inflation Impacts Outsourcing Decisions: What Businesses Need to Know in 2025

Inflation is once again dominating business conversations, and its effects are being felt across industries. Prices are creeping up, ...

11March 2025

Customer trust is the foundation of the financial industry, but for many institutions, it is cracking. Mounting scandals, hidden ...

5March 2025

Artificial intelligence is reshaping industries at a breathtaking pace. Yet, amid this digital revolution, five crucial roles remain distinctly ...