Outsourcing Strategies

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Call Center Pricing Breakdown: Per Hour, Per Call, or Per Minute?
For many companies, outsourcing customer service is a practical way to improve efficiency and reduce operating costs. But to make outsourcing work, decision-makers must understand one important factor: call center pricing. Different pricing models ...
Tech Nearshoring: Colombia as a Latin American Hub
Global businesses are always looking for smarter ways to build, manage, and grow their tech teams. One of the most efficient models today is nearshoring. With its growing tech talent, excellent infrastructure, and strong ...
How Staff Leasing Philippines Helps You Scale Efficiently
Building a strong team doesn’t always require hiring full-time employees on-site. For many companies, staff leasing in the Philippines has become a practical solution to scale without increasing costs or losing control of operations. ...

12June 2025

From Scripts to Smart Systems: How Customer Service Outsourcing Is Evolving Through Automation

mlcruz2025-07-29T15:56:39+08:00Outsourcing Strategies, Uncategorized|

Customer service once meant sticking to strict scripts and enduring long hold times. Now, customers expect faster, smarter help ...

5June 2025

With Inflation Rising Again, Can Outsourcing Still Save You Money?

Jaymee Cichon2025-07-29T15:57:26+08:00Outsourcing Strategies|

Inflation affects every part of a business — salaries, supplies, office rent, and more. For companies trying to control ...

4June 2025

From Virtual Assistant Services to Accounting: 6 Business Tasks You Should Start Outsourcing Today

EJ Verginisa2025-06-04T19:37:18+08:00Outsourcing Strategies|

Every growing business reaches a point where doing everything in-house becomes a liability, not a strength. As responsibilities stack ...

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