Outsourcing Strategies

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

E-Commerce Outsourcing to the Philippines: A Strategic Solution for South Korean Companies Navigating Higher Tariffs
As tariffs rise, South Korean e-commerce companies are looking for smarter ways to stay globally competitive—without passing costs onto customers. The pressure is mounting, especially for brands selling to major markets like the U.S. ...
Connect Better With Bilingual Spanish Customer Support Experts
Spanish is the second most spoken native language in the world. In the U.S. alone, more than 40 million people speak Spanish at home. For businesses, this is more than a demographic trend; it’s ...
Why Insurance Providers Are Outsourcing CX Before the Next Claims Surge
Picture this: a sudden wildfire breaks out in a region you insure. Your in-house team is overwhelmed with claim calls. Hold times climb and customers grow anxious. That urgency brings to light why insurance ...

29July 2025

Outsource Appointment Setting to Overcome Staffing and Time Constraints

Ann Gelli Tolentino2025-07-29T13:03:39+08:00Outsourcing Strategies|

Missed follow-ups, long response times, and inconsistent outreach are all signs of a bigger problem: your team doesn’t have ...

28July 2025

Remote Working Best Practices: How Offshore Call Centers Maintain Productivity in Hybrid Work Environments

Lorenzo Ruiz Castro2025-07-28T20:01:44+08:00Offshoring, Outsourcing Strategies|

The remote work model is here to stay, but productivity concerns haven’t gone away—especially for customer-facing roles like those ...

26July 2025

BPO Data Security: How Outsourcing Can Safeguard Your Business

SuperStaff Editorial Board2025-07-25T17:09:42+08:00Outsourcing Strategies|

As companies look to stay efficient and cost-effective, outsourcing continues to be a practical choice. Business process outsourcing (BPO) ...

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