Outsourcing Strategies Archives

E-Commerce Outsourcing to the Philippines: A Strategic Solution for South Korean Companies Navigating Higher Tariffs
As tariffs rise, South Korean e-commerce companies are looking for smarter ways to stay globally competitive—without passing costs onto customers. The pressure is mounting, especially for brands selling to major markets like the U.S. ...
Connect Better With Bilingual Spanish Customer Support Experts
Spanish is the second most spoken native language in the world. In the U.S. alone, more than 40 million people speak Spanish at home. For businesses, this is more than a demographic trend; it’s ...
Why Insurance Providers Are Outsourcing CX Before the Next Claims Surge
Picture this: a sudden wildfire breaks out in a region you insure. Your in-house team is overwhelmed with claim calls. Hold times climb and customers grow anxious. That urgency brings to light why insurance ...

26July 2025

Outsource Customer Service Without the Guesswork: What You’re Really Paying For

Ann Gelli Tolentino2025-07-25T10:33:37+08:00Outsourcing Strategies|

Outsourcing customer service is supposed to make things easier—and more cost-effective. But if you’ve ever stared at a pricing ...

26July 2025

Why Do Companies Outsource? Unpacking the Real Reasons Behind Smart Global Partnerships

Jaymee Cichon2025-07-25T18:23:18+08:00Outsourcing Strategies|

The word “outsourcing” often sparks debate, depending on who’s in the room. But for today’s smartest companies, it’s no ...

25July 2025

Why Philippine Outsourcing Remains the Gold Standard for Global Support in 2025

Ann Gelli Tolentino2025-07-25T10:26:03+08:00Outsourcing Strategies|

Global companies may explore different BPO regions, but the Philippines still leads where it matters most—customer satisfaction, language fluency, ...

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Outsourcing Strategies

E-Commerce Outsourcing to the Philippines: A Strategic Solution for South Korean Companies Navigating Higher Tariffs

Connect Better With Bilingual Spanish Customer Support Experts

Why Insurance Providers Are Outsourcing CX Before the Next Claims Surge

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