5 Reasons to Choose Customer Service Outsourcing in the Philippines
Despite the economic disruptions brought by the pandemic, the Philippines' customer service outsourcing sector manages to grow. Learn more.
2021 Outsourcing Trends – An Inside Look Into What’s Ahead | Outsourcing Roundup Monday
2020 has been a challenging year for many industries. The COVID-19 pandemic has reshaped people’s lives and how businesses operate. Physical stores closed down while e-commerce rapidly rose. Schools and offices also closed and moved to telecommuting. It is a fact that a new normal has emerged. With 2021 fast approaching, we look at outsourcing trends in this week’s outsourcing roundup.
Call Centers in the Philippines: The Crowned King of Offshore Customer Representatives
These days, more companies based in the US, the UK, and Australia are choosing to work with offshore call center services. The benefits are far greater than choosing to manage an in-house call center or even working with a nearshore call center in another city or state.
