info@superstaff.com

info@superstaff.com

Billy Samonte

About Billy Samonte

As an accomplished tech professional who specializes in social engineering and blue teaming, Billy brings with him extensive expertise in optimizing IT systems and strategizing cybersecurity solutions for best practices. His passion for innovation and keen eye for detail help him deliver robust IT solutions that drive organizational efficiency and productivity to SuperStaff.

The Future of Tech Support and Help Desk: What C-Suites Need to Know About the Latest Global Industry Trends

Technical support was already essential to a company’s operations ...

By Billy Samonte|2024-07-13T01:53:47+08:00October 11th, 2023|Insider Insights, Outsourced Customer Service, Outsourcing Trends, Technical Support|Comments Off

What You Need to Know About the Global IT Labor Shortage in 15 Powerful Numbers

State of the Global IT Labor Shortage Businesses ...

By Billy Samonte|2024-10-08T20:11:32+08:00June 21st, 2022|Knowledge Process Outsourcing, Insider Insights, Outsourced Programming & Development|Comments Off

Your Guide to Technology in Outsourcing: 5 Tech-Driven Trends Redefining the BPO Industry in 2022

The business process outsourcing (BPO) sector is on the ...

By Billy Samonte|2023-05-31T18:47:40+08:00March 8th, 2022|Outsourced Call Center Services, Outsourced Customer Service, Outsourcing Strategies|Comments Off

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