18February 2022
How ‘The Great Resignation’ Drives ‘The Great Relocation’ (and Why Businesses Should Consider Outsourcing to the Philippines)
Faced with enormous labor and economic challenges, U.S. businesses flee to areas that offer lower costs, may it be ...
25October 2021
8 Advanced Customer Service Skills Your Team Needs in 2021
Consumer expectations have drastically evolved, increasing the demand for brands to upgrade how they render customer service. As we ...
19October 2021
Debunking 6 Common Myths and Misconceptions About Call Center Jobs in 2021
The BPO industry, especially call center jobs, has become vital to the Philippine economy. Indeed, call center work is ...
