Burnout Aside, Here Are 3 Reasons Why Your C-Suite Executives Are Joining ‘The Great Resignation’
Here’s an interesting twist: Anthony Klotz, the professor who first predicted and coined “The Great Resignation,” resigned in April ...
Why Having Multilingual Customer Service Agents Is Still Better Than Automated Multi-Language Channels
The customer experience journey doesn’t end after a purchase. You need to find better ways to keep your customers ...
10 Sure Signs You Got Customer Loyalty Right
Let's say you've just started a business. Over the first few months, you enjoyed steady growth, but your revenues ...