Outsourcing Strategies

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

The Logistics Edge: How Colombia Supports E-Commerce Outsourcing Beyond Customer Service
Colombia has long been recognized for its customer service talent, but it’s quickly becoming the hidden powerhouse fueling e-commerce outsourcing far beyond call centers. As global online retail surges, companies face mounting pressure to ...
Behind Every Great Product: The Role of Back-Office Support in Product Development Services
Every successful product story starts with more than just the design team. Behind every breakthrough idea, there is a complex system of processes, data, and operations quietly working to keep development on track. While ...
From Wage Advantage to Value Advantage: What the Average Salary in the Philippines Really Means for Outsourcing
For years, the average wage in the Philippines has been one of the most discussed factors driving the outsourcing industry. Companies around the world, especially in the United States, have looked at the Philippines ...

24June 2025

The Reskilling Revolution: Leveraging Full-Service HR Outsourcing Teams To Facilitate Employee Learning and Development

Chona Sunico2025-07-29T11:52:29+08:00Outsourcing Strategies|

Businesses today aren't just competing on products—they're competing on skills. As industries undergo seismic shifts fueled by AI, automation, ...

22June 2025

When Should You Consider Outsourcing IT Service Desk Solutions?

Billy Samonte2025-07-29T11:42:29+08:00Outsourcing Strategies|

Your internal IT team is brilliant—no question about it. But are they spending their valuable time resetting passwords, fixing ...

21June 2025

Looking To Outsource E-Commerce Customer Service? Here Are 6 Powerful Benefits You Should Know

Jaymee Cichon2025-07-29T11:35:30+08:00Outsourcing Strategies|

Running an e-commerce business today means wearing many hats—marketing strategist, inventory manager, customer support rep, and more. But the ...

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