Outsourcing Strategies

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

The Logistics Edge: How Colombia Supports E-Commerce Outsourcing Beyond Customer Service
Colombia has long been recognized for its customer service talent, but it’s quickly becoming the hidden powerhouse fueling e-commerce outsourcing far beyond call centers. As global online retail surges, companies face mounting pressure to ...
Behind Every Great Product: The Role of Back-Office Support in Product Development Services
Every successful product story starts with more than just the design team. Behind every breakthrough idea, there is a complex system of processes, data, and operations quietly working to keep development on track. While ...
From Wage Advantage to Value Advantage: What the Average Salary in the Philippines Really Means for Outsourcing
For years, the average wage in the Philippines has been one of the most discussed factors driving the outsourcing industry. Companies around the world, especially in the United States, have looked at the Philippines ...

20June 2025

BPO Industry Trends 2025: As US Consumer Confidence Rebounds, Now’s the Time to Scale Your Business

Ann Gelli Tolentino2025-07-28T20:28:48+08:00Outsourcing Strategies|

BPO industry trends in 2025 are directly tied to a surge in U.S. consumer confidence. After months of economic ...

19June 2025

Outsourcing to the Philippines? Here’s What’s Worth Delegating

EJ Verginisa2025-07-28T20:26:24+08:00Outsourcing Strategies|

Outsourcing to the Philippines has become a go-to strategy for companies looking to streamline operations, reduce overhead, and stay ...

19June 2025

Top 10 Benefits of Insurance BPO Services in 2025: Enhancing Efficiency and Customer Satisfaction

EJ Verginisa2025-07-28T20:25:52+08:00Outsourcing Strategies|

In 2025, the insurance industry faces more pressure than ever to do more with less, faster, more innovative, and ...

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