10August 2021
Top 7 Ways Call Center Outsourcing Can Reboot Your Business Post-Pandemic
Providing exceptional customer service is more important than ever to remain competitive. Surveys have found that 86% of consumers ...
25June 2021
5 Reasons to Choose Customer Service Outsourcing in the Philippines
Despite the economic disruptions brought by the pandemic, the Philippines' customer service outsourcing sector manages to grow. Learn more.
6October 2020
Live Chat Support vs. Email Support: Who is Leading the Charge in 2020?
Live chat support is a trending communication tool for businesses. It was once just an option in customer service. Now, it has become the prime choice over email support because of its benefits.
